Damages, Issues, and Exchanges Please inspect your order upon receipt and visit the nearest realme Authorized Service Center immediately if the item is defective, damaged. For incorrect items shipped, kindly contact us so we can fix it right away.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards
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realme Philippines Official E-store guarantees that all products are brand new and authentic.
Cash on Delivery Nationwide
We offer express delivery and cash on delivery nationwide.